Welcome to Volume 11 of On The Pulse.
Preparation Is a Competitive Advantage
Every year, some agencies enter Open Enrollment feeling rushed while others seem calm and confident. The difference is rarely talent. More often, it is preparation.
At Heathos, we have spent the summer enhancing Pulse 2.0, refining operational support, and building tools that help agencies spend less time managing processes and more time serving clients. The work you do now, from training your team to reviewing workflows and reconnecting with clients, lays the foundation for a successful enrollment season.
The goal is not simply to get through Open Enrollment. It is to begin it with confidence.
Warm regards,
Todd Baxter
CEO, Heathos