Monthly Insights for Agents, Partners and Industry Insiders
Fresh off Medicarians 2026 and LeadsCon 2026, May is about turning that momentum into sharper retention, cleaner reporting, and smarter growth. Inside, we recap Vegas and share what is next with Heathos Pulse 2.0.
Welcome to Volume 8 of On The Pulse. Las Vegas gave us a clear signal. The industry is not slowing down. It is getting sharper.
At Medicarians, the conversations centered around compliance, retention, and how to better serve an aging population. At LeadsCon, the focus shifted to growth, acquisition, and how to scale efficiently. Different audiences, same challenge. How do you build a business that is both disciplined and adaptable?
That is exactly where we are focused at Heathos. The debut of the Heathos Brand Village was not just a new booth. It was a way to show how the Heathos family of brands connects across the insurance lifecycle, including enrollment support, administration, claims, and distribution-related solutions. Not as separate functions, but as one system designed to support agents at every stage.
If you visited us, you saw it in action. If not, you will see more of it in the months ahead. Thank you for being part of what we are building.
Warm regards,
CEO, Heathos
May 2026
As we move into the middle of the year, consistency becomes the differentiator:
Staying proactive now leads to stronger retention and better outcomes later in the year.
Heathos Pulse 2.0 is officially underway with early partners, and the response has been outstanding. Agencies are already seeing sharper visibility, quicker insights, and a cleaner reporting experience.
What you will see:
Pulse 2.0 puts the metrics that matter front and center, so you can spend less time searching for information and more time driving results. Interested in learning more? Connect with your Account Manager.
Consistent outreach and simple communication remain the most effective tools for building trust and maintaining engagement.
Conversations at Medicarians and LeadsCon highlighted a few clear themes:
Agents who keep communication simple, stay visible between enrollment periods, and track performance closely will be in the strongest position heading into summer and Q3.
Ensure all licensing remains active and up to date. Timely reporting of life events continues to be critical.
A quick look back at Medicarians, LeadsCon, and the debut of Heathos Brand Village in Las Vegas.
Medicarians brought together leaders across the health and senior market for conversations around compliance, innovation, and growth.
LeadsCon centered on performance marketing, lead generation, and customer acquisition. It also marked the unveiling of our new trade show experience: Heathos Brand Village.
Check out our new booth and see Astro in action!
A few recent reads on retention, scale, and what modern agency growth looks like.
Important dates and checkpoints for May 2026
Review member outreach, retention activity, and where summer follow-up needs to start now.
Start your summer engagement cadence and identify members who may need extra support or plan education.
Take a quick mental break with these fun puzzles
Important links and resources - Quicklinks to bookmark
Access over 30 training modules covering product knowledge, compliance, and sales techniques. Complete certifications at your own pace.
Real-time data & compliance tools. Your centralized command center for performance tracking, training, and compliance management.
National Insurance Producer Registry - Streamlined insurance licensing and compliance monitoring for insurance professionals across all states.
Get personalized assistance from our dedicated agent support team. Whether you need help with enrollment processes, commission questions, or technical support, we're here to help.
📞 Telephone: 732-440-8600
📧 Email: agents@firstenroll.com
